Volunteer FAQ - The JUNO Awards

Volunteer FAQ

The JUNO Awards are the largest Cultural Property in Canada, celebrating over 50 years of the best in Canadian music. The JUNOS travel to a new host city every year, working with new locations and new teams every time. As we begin a new year, many details and schedules will be finalized as we approach JUNO Week.

If you have a flexible schedule and are comfortable confirming specific details later in the process, this opportunity is a great fit for you. We work with volunteers to help unpack shipments, set up offices and event spaces, deliver items at venues across town, greet guests, survey attendees,  assist teams at JUNOS events, and much more.

We are looking for skilled specialty team members to support Transportation, Public Relations and Production. We utilize an interactive portal for applicants to learn more about JUNO Week and our volunteer opportunities.

Following are answers to specific questions. We will continue to update this document and share it with applicants throughout the program.

Q: Who is this volunteer opportunity open to?

A: We are looking for individuals aged 18 and older, at every level of experience. Some assignments will require specific skills but others are entry-level opportunities. Those from outside the Edmonton area are welcome, however travel and accommodation are not provided.

Q: What is the time commitment for volunteering?

A: Volunteers are primarily needed during JUNO week, March 9-13, but there are also some opportunities before the event and on Tuesday, March 14. Each volunteer is required to commit to a minimum of two shifts.

Q: When will I find out if I am selected?

A: We will review applications and start to build the team once we have completed our recruitment outreach. Applicants will be updated on the next steps in the process throughout the program.

Q: When will I receive my schedule?

A: The volunteer selection process will roll out by the beginning of February. Active volunteers will gain access to the schedule to sign up once selected, this will happen throughout the month. We are pleased to offer self-scheduling through the interactive volunteer portal. You will have the opportunity to select the shifts of your choice based on availability at the time of scheduling.

Q: Can I be scheduled at the same time as my spouse, friend, etc.?

A: Volunteers will have the opportunity to self-schedule from available shifts at the time they gain access. If completed at the same time, you should be able to achieve this goal. Make sure to include the name of the person you want to volunteer with on the application. Missed telling us? Send us a note at volunteer@junoawards.ca.

Q: What are your COVID-19 protocols for volunteers?

A: In order to have a successful and safe event, all volunteers must adhere to the CARAS COVID-19 policy. You can find the policy here.

Q: When is Volunteer Orientation?

A: We will be hosting an Orientation and Kick Off event for all selected volunteers ahead of JUNO Week (venue and timing to be announced). It’s there that you will pick up your volunteer package (uniform and accreditation), receive information on 2023 JUNO events, meet your committee lead, and have the opportunity to ask questions to prepare for your volunteer experience.

Q: What is the Volunteer uniform?

A: Volunteers are provided with an official 2023 JUNO t-shirt to be worn with pants or skirts and clean shoes. Volunteers are required to wear this uniform and their JUNOS accreditation lanyard while on duty unless otherwise directed.

Q: How can I learn more?

A: Filling out an application doesn’t commit you to service. Sign up to be updated on program details and JUNO Week information. You are not considered a committed, confirmed volunteer until you have signed up for duty.

Have a question we haven’t answered? This document will be updated as details confirm. You can also reach us at volunteer@junoawards.ca or fill out an application if interested.

We’ve got this!